The Epson EcoTank L5290 is a popular all-in-one printer. It comes with helpful features like wireless printing, scanning, copying, and faxing. Many people like this printer because it uses a refillable ink tank system. This helps save money and reduces the need to buy cartridges often.
Even though it works well, the L5290 can sometimes face common problems. It might not turn on, get paper jams, or print poorly. Knowing these issues ahead of time can save you from stress and wasted time.
This guide is made for both home users and office workers who use the L5290 often. We’ll walk you through the most common problems and share easy troubleshooting tips to fix them quickly.
Problem 1: Printer Not Turning On
One of the most frustrating issues is when your Epson EcoTank L5290 won’t turn on. This can happen for a few reasons. The power cable might be loose or damaged. Sometimes the power button may not respond. In other cases, a power surge could affect the printer’s system.
Troubleshooting Tips:
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Check power outlet and cable: Make sure the power cable is securely plugged into both the printer and the wall outlet. Look for any signs of damage on the cable.
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Try a different socket: The outlet you’re using may not be working. Plug the printer into another socket to test.
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Reset the printer (if applicable): If your model has a reset button or function, follow the manual to reset it. This can help fix small power-related glitches.
If these steps don’t help, there could be a deeper hardware issue. In that case, you may need to contact Epson support.
Problem 2: Paper Jam or Feeding Issues
Paper jams and feeding problems are common with the Epson EcoTank L5290. These issues can stop your work and damage your printouts. The main causes include using the wrong paper size, having dirty rollers, or overloading the paper tray.
Troubleshooting Tips:
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Gently remove jammed paper: Turn off the printer and carefully pull out any stuck paper. Always pull in the direction the paper feeds to avoid tearing it. If needed, open the printer’s rear cover to reach hidden jams.
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Use correct paper settings: Make sure you are using the right paper type and size as recommended in the printer manual. Set the paper settings properly on both the printer and your computer before printing.
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Clean paper path and rollers: Dust and dirt on the rollers can stop paper from feeding correctly. Use a clean, lint-free cloth slightly dampened with water to wipe the rollers and paper path gently.
Fixing these problems early can help you avoid bigger paper-handling issues later.
Problem 3: Print Quality Issues (Faded, Blurry, or Streaked Prints)
Sometimes your Epson EcoTank L5290 may print pages that look faded, blurry, or have streaks. This is a common issue that can affect how your documents or photos appear. These problems usually happen due to low ink levels, clogged print nozzles, or incorrect print settings.
Troubleshooting Tips:
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Check ink levels: Open the ink tank cover and check if the ink is running low. If needed, refill the ink tanks with the correct Epson ink to avoid damage and keep print quality high.
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Run nozzle check and head cleaning: Use the printer’s software or control panel to run a nozzle check. If lines are missing or broken, run a head cleaning to clear any clogs. Repeat the process if needed until the print improves.
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Use appropriate print settings: Always choose the right print quality and paper type in the print settings before printing. Using the wrong settings can cause poor results, especially with photos or high-quality prints.
Regular maintenance and using genuine ink help keep your prints sharp and clear.
Problem 4: Wi-Fi Connection Failure
Your Epson EcoTank L5290 might sometimes have trouble connecting to Wi-Fi. This can happen because of router problems, entering the wrong password, or interference from other devices. Without a good connection, you won’t be able to print wirelessly.
Troubleshooting Tips:
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Restart printer and router: Turn off both your printer and Wi-Fi router. Wait for about 30 seconds, then turn them back on. This often fixes temporary connection problems.
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Reconnect using correct credentials: Make sure you enter the right Wi-Fi network name and password when setting up the printer. Double-check for any typing errors.
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Reduce interference (distance from router): Place your printer closer to the router if possible. Keep it away from devices like microwaves or cordless phones that can cause wireless interference.
Following these steps can help keep your printer connected and ready to print anytime.
Problem 5: Scanner Not Working or Responding
Sometimes the scanner on your Epson EcoTank L5290 may stop working or fail to respond. This can happen due to driver problems, software glitches, or connection errors between the printer and your computer.
Troubleshooting Tips:
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Reinstall scanner driver/software: Uninstall the current scanner driver and software from your computer. Then, download and install the latest version from Epson’s official website to fix any driver-related issues.
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Check USB or wireless connection: Make sure the cable is securely connected if you are using USB. For wireless connections, ensure the printer and computer are on the same network.
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Restart both the printer and the computer: Sometimes, simply restarting both devices can clear up software glitches and restore scanner functionality.
These steps usually solve common scanner problems and help you get back to scanning.
Final Thoughts
The Epson EcoTank L5290 is a reliable printer, but like any device, it can face some common issues. These include power problems, paper jams, print quality troubles, Wi-Fi connection failures, and scanner glitches. Knowing these problems and how to fix them can save you time and frustration.
Regular maintenance is key to keeping your printer running smoothly. Clean the rollers, check ink levels, and update drivers often. These simple steps help prevent many issues before they start.
If you try all the troubleshooting tips and still face problems, it’s a good idea to contact Epson support. They can offer advanced help and repair services to get your printer back in top shape.
Read More: How to Set up a Printer on a Network With Windows 7